GetSmarter | Support Center

Changing your password

Modified on: 2017-12-01 11:12:33 +0200

Have you forgotten your password or would you like to update your current one?

Follow these easy steps to guide you through the process:

Step 1: Ensure that you are logged in to the Online Campus.

Step 2: From your profile drop-down menu (located in the top right-hand corner of the screen by your name and user picture), select "PROFILE", and click on "CHANGE PASSWORD".

Step 3: Type in your "Current password" and "New password"

Your password must
- contain at least 8 characters
- contain 1 number
- contain 1 lowercase letter
- contain 1 uppercase letter
- contain 1 special character (~`!@#$%^&*()-_+={}[]|\;:"<>,./?\)

 Step 4: Your password has been changed and should now be updated. You will be able to log in with your new password. 

Please note: If you have forgotten your password or are unable to log in, please click the link indicated below after navigating to your Online Campus.

login screen displaying the forgotten password section

If you require further assistance please do not hesitate to email us on or if you prefer speaking to us, please call us on:

UK: +44 20 3670 1791
US: +1 617 861 4750
Global: +27 21 830 9200

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