GetSmarter | Support Center

Technical Requirements

Modified on: 2017-07-26 11:07:23 +0200

In order to ensure that you have the best possible learning experience, please make ensure that your computer meets the following minimum requirements. 

NB: Certain Courses may require additional programs. Details on how to use those programs will be provided on the Course.


  • An up-to-date version of Chrome and Firefox is highly recommended.
  • At this time, mobile compatibility/browsers are not fully supported.

Internet Connectivity

  • A DSL (cable-wired) connection
  • Download: 2+ Mbps recommended; minimum 1 Mbps.
  • Upload: 0.5 Mbps.

Operating System

  • PC: Windows XP or higher with latest updates installed.
  • Mac: OS X 10.6 or higher with latest updates installed.
  • Linux: Any recent distribution that has the supported browsers installed.

Video Content

  • Adobe Flash Player. For details on how to download and install Adobe Flash Player, please click here.
  • For YouTube videos, you can find YouTube’s system requirements here.
  • If external contact is blocked on your network, please contact your IT support or internet provider, as Getsmarter currently source and hosts video content from the  following websites:- 
    • YouTube
    • Vimeo
    • HapYak 
    • Interlude

Webcam & Microphone

Required for courses that make use of Adobe Connect, proctored exams, and Screencastify.

  • Webcam: 640×480 or higher resolution (For Screencastify).
  • Microphone: Please note, headphone microphones are required to be used for Adobe Connect.
  • For further Adobe Connect technical requirements please click here.

If you require further assistance please do not hesitate to email us on or if you prefer speaking to us, please call us on:

UK: +44 20 3670 1791
US: +1 617 861 4750
Global: +27 21 830 9200

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